ORDER ARRIVAL

Orders are dispatched from our warehouse based in London, and are usually delivered within 3-5 working days depending on location. There can be the occasional customs or courier delay that may affect delivery timeframe.

BEACH SOCIETY RETURN POLICY

We accept exchanges or returns on all our items, we only ask that the following requirements are met:

• The item/s must be in original condition, with all tags, dust bags and original packaging. 

• Item/s must not have been worn 

• The request is made within 14 days of receiving the goods 

• Refunds will be issued excluding the original shipping cost 


ORGANISING A RETURN OR EXCHANGE

For all return please email customercare@beachsoicety.co.uk. We recommend customers use a registered postal service to return goods, and keeping a record of the tracking details.

EXCHANGE/REFUND PROCESS

Returns are processed within 24-48 hours. If the customer is exchanging, we will send the new item out as soon as we receive the returned item.

Refunds will be processed via the same method the customer used to pay for the goods and will be processed as soon as the goods are received.