Chila bags offer exchanges and credit notes as they wants you to be happy with your purchases. They offer credit notes which are valid for 12 months and can be redeemed online.
Please choose carefully as Chila Bags is unable to provide refunds unless an item is faulty. If you are unsure or have any questions, please contact firstname.lastname@example.org or call us on +57 3128685019 for help making your purchase. Requests for exchange must be made within 7 days of receiving your order.
Returns will only be accepted if items are returned unworn, with the original sale tags attached and in the condition that they were received. Please note that they are unable to offer returns or exchanges on sale items unless an item is faulty.
All returned items must be shipped via express or registered mail to the designers mailing address as below:
Chila Bags Calle 13 # 34-31 Antigua sala de ventas, Edificio Triangle Medellin, Colombia Postal Code: 050021
Please email customer service for a return approval before shipping back the package.
If you refuse a shipment from Chila Bags, you are responsible for the original shipping charges and the cost of returning the package to Chila Bags. This amount will be deducted from your merchandise refund.
If you provide us with a wrong shipping address, we are not responsible for the re-occuring shipping fee.
WE are COCO is pleased to welcome Paige Homan to its board of Brand Mentors.
Paige is a seasoned buyer at US retailer Free People. She holds over 10 years experience working for multi brand department stores and online retailers such as ASOS and the Iconic.
“Im here to turn small brands into iconic names in fashion. The WE are COCO platform is the perfect opportunity for me to partner my skills and experience wit new and emerging brands in the market. Let's get started!”
Paige Homan, Buyer at Free People
Paige will work with your brand to help you select the best product range, increase your brand's consumer appeal and buyer retail uptake and optimize your brand for wholesale. She looks at your collection through the eyes of a buyer, providing honest, accurate and in-depth feedback at industry level.
WE are COCO is pleased to welcome Kara Martchek to its board of Brand Mentor. Kara Martchek, is an experienced buyer at online personal styling and shopping service Stitch Fix.
Martchek is currently the US Buyer of Women’s Accessories at Stitch Fix, a fast-growing, data-driven business leading the disruption of the retail industry.
"The COCO Consultancy offers a unique, exciting outlet for brands to acquire expert-level insights on how to best capture opportunity within their target market. As a buying consultant, my role is to collaborate with brands who are looking for detailed guidance on how to succeed in the ever-evolving retail industry."
WE are COCO is pleased to welcome Alisa Kireeva to its board of Brand Mentors. Alisa Kireeva is a seasoned buyer at Harvey Nichols Kuwait.
Kireeva, is a seasoned buyer at Harvey Nichols Kuwait. She holds extensive knowledge of the Russianand Middle East luxury market. She is currently buying Women’s RTW, Handbags, Accessories, Sunglasses and Jewellery.
"The COCO Consultancy is truly a game changer in the luxury fashion industry! It is the perfect platform for brands and buyers meet to exchange ideas, opinions and expertise in order to achieve an incredible market response! My goal here is to share the industry knowledge, creative and analytical background and help brands find their true DNA within the fashion world!”